Terms and Conditions

By ordering from Paradise Scent, you accept the Terms and Conditions of our website. The terms detailed here supersede any other inconsistent regulations on other kinds of agreements or communication.

$10 WELCOME DISCOUNT FOR NE CUSTOMERS

  • Our "$10 Welcome Discount" is only for new customers.

  • To activate this coupon, the order must be over $50 in value.

  • This does not apply where another coupon or discount applies.

ACCOUNT VERIFICATION

American Express, MasterCard or Visa Card credit cards must be verified before an order is placed with us.

DEFINITIONS

Intellectual Property refers to our legal rights, patents, trademarks, copyrights, design, trade secrets and property rights regarding any intellectual property in the form of technology, ideas, concepts, formula, images, etc

Product refers to any item ordered from our website.

Services refers to the Paradise Scent services according to the Terms of Use or any other terms communicated on this website.

ORDERING PROCESS

Products must be ordered in compliance with the website instructions and the full amount must be paid by permitting us to charge your credit card.

By placing an order, you warrant that you are authorized to use a Credit Card Account through your credit card company. Your order will thus be fulfilled. The Paradise Scent is not liable to any individual should we decline to fulfill any order request, or are unable to provide the items you wish to purchase. There will be no contracts on the sale of items, on cancellations or changes made, until the said order is accepted, cancelled, or altered. Occasionally, some products will be unavailable. Hence, we reserve all rights to update, discontinue or change product details on the site without any prior notice.

If we suspect any fraudulent activities such as listing with incorrect information or price, we may also cancel your order.

PAYMENT AND PRICING

All prices quoted on the Paradise Scent website reflect the local currency of Australia and local taxes apply. These prices are subject to change without any prior notice to customers. Available products on our website can be checked out via American Express, Visa or Mastercard, PayPal, Apple pay & Afterpay, transactions.

DELIVERY AND SHIPPING

The Paradise Scent is responsible for delivering the order at your cost, except when the item is given as a promotion. We will try to deliver on time when a delivery date is specified. However, we are not liable for delayed deliveries as unexpected conditions can present. Late deliveries are not subject to cancellations. Large orders may be delivered in instalments. Items addressed wrongly will be replaced or refunded. This does not apply to an insufficient or incorrect address provided at checkout.

RETURN OF PRODUCTS ORDERED

We only accept returns under the following conditions:

  • The said item is faulty or damaged during time of delivery; in such cases, the product will be replaced, or a refund will be processed.
  • The said item is different from the product you ordered.

Products to be returned must be in the original packaging together with accompanying items.  Also, include an explanation for the return. Any concerns, enquiries, or comments regarding your order can be sent to: info@paradisescent.com.au

PRIVACY OF CUSTOMERS

All your personal information provided during the checkout process will be kept confidential and only used for delivery purposes. Occasionally, we may also reach out to you in order to obtain missing information. Questions or concerns on the privacy of your personal information can be addressed to: info@paradisescent.com.au

COPYRIGHT

We are the sole intellectual property rights owners over all products at Paradise Scent. Copying, reproducing, altering, or publishing any of our products or permitting any other individual to do so is thus prohibited by law.